- We at MASRY are driven by our commitment to continuous quality improvement and to exceed all our customers' expectations. Our dominant operating philosophy is to recognize clients' requirements and develop / provide superior quality, economical products and services to satisfy and exceed client expectations. Customer delight through total quality and service has been our guiding force. Qualified professionals dedicated to quality are paramount to the success of MASRY.
- To achieve our Mission and Quality Policies, we have developed a Quality Management System comprising of: Responsibility, Effective Documentation, Defined Methods of Work, Recruitment, Training & Development, Motivation, Multi-directional Feedback and Continuous Improvement..
Our Values represent the culture of MASRY. These Four Values describe who we are as a company, how we operate and behave, and how we interact with customers, employees, shareholders and our communities. We live Our Values Every day.
2- Customer satisfaction
To be the customers’ preferred choice as a provider of integrated systems, services and solutions in all Mechanical work By doing everything right the first Time, Every time and On time.
• To be one of the leading building agents / suppliers by providing a complete range of products complemented by the highest quality of engineering and services.
• We shall provide world class quality and service to our valued Customer and grow Our Business via Cooperation, Vision and Initiative.